We offer Partial COD. At the time of placing the order, 15% of the order value is paid upfront, and the remaining 85% is payable upon delivery.

Please note: The upfront partial payment is non-refundable if the order is cancelled at the time of delivery.

For more details, please visit our Shipping Policy page.

Exchange is valid for 3 days on products that are unworn, unused, and in original packaging.

For exchange or return requests, please email cltrcare@gmail.com and allow up to 24 hours for a response.

We strongly recommend recording an unboxing video at the time of delivery, as this will be required as proof for any claims related to damage, incorrect, or missing items.

For more details, please visit our Refund Policy page.

We accept returns only in cases where there is an error on our part or if you receive a damaged or incorrect product.

For more details, please visit our Refund Policy page.

Order processing time is 42–74 hours. Once shipped, delivery takes 2–5 working days.
For MTO (made-to-order) items, shipping may take 4–8 days.

For more details, please visit our Shipping Policy page.