We offer Partial COD. At the time of placing the order, 15% of the order value is paid upfront, and the remaining 85% is payable upon delivery.

Please note: The upfront partial payment is non-refundable if the order is cancelled at the time of delivery.

For more details, please visit our Shipping Policy page.

Exchanges are valid for 3 days from the date of delivery.
Items must be unworn, unused, and unwashed, with all tags intact and in original packaging.

For exchanges, the customer is required to ship the item back to us, and a re-shipping fee will be applicable for sending the new item.

Exchanges are not available for size XSS & XXL.
Clearance sale items are not eligible for exchange.

To request an exchange, email us at cltrcare@gmail.com. Our team will respond within 24 hours.

We accept returns only in cases where there is an error on our part or if you receive a damaged or incorrect product.

For more details, please visit our Refund Policy page.

Order processing time is 42–74 hours. Once shipped, delivery takes 2–5 working days.
For MTO (made-to-order) items, shipping may take 4–8 days.

For more details, please visit our Shipping Policy page.