Legal notice

LEGAL NOTICE & DISCLAIMER

This Legal Notice governs your use of the website operated by CLTR Studios. By accessing, browsing, or placing an order on this website, you agree to comply with and be bound by the terms outlined below.

1. GENERAL DISCLAIMER

All information, products, and services provided on this website are offered on an ā€œas isā€ and ā€œas availableā€ basis. While we strive to ensure accuracy, CLTR Studios makes no warranties or representations regarding the completeness, reliability, or accuracy of any content.
We reserve the right to modify, update, or discontinue any part of the website, products, or services at any time without prior notice.

2. PRODUCT REPRESENTATION

We make every effort to display product colors, designs, and details as accurately as possible. However, actual product appearance may vary slightly due to:
  • Lighting conditions
  • Screen/display differences
  • Manufacturing variations
Such minor variations shall not be considered defects.

3. ORDER ACCEPTANCE & CANCELLATION

CLTR Studios reserves the right to:
  • Refuse or cancel any order at its sole discretion
  • Cancel orders due to pricing errors, stock issues, or suspicious activity
  • Limit quantities per customer or order
In such cases, customers will be notified, and applicable refunds/store credits will be processed as per policy.

4. FRAUD PREVENTION & VERIFICATION

To maintain a fair shopping environment, we reserve the right to:
  • Verify customer details before processing orders
  • Cancel or restrict orders flagged as high-risk or fraudulent
  • Block users engaging in misuse, repeated cancellations, or false claims
Appropriate action may be taken in case of abuse of policies or platform misuse.

5. LIMITATION OF LIABILITY

CLTR Studios shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:
  • Use or inability to use the website
  • Delays in delivery caused by third-party logistics
  • Loss, theft, or damage during transit
  • Customer-provided incorrect information

6. THIRD-PARTY SERVICES

Our website may integrate or rely on third-party services, including payment gateways, logistics providers, and checkout partners (such as GoKwik). CLTR Studios is not responsible for:
  • Service disruptions
  • Data handling practices
  • Errors or delays caused by such third-party platforms
Users are advised to review respective third-party policies.

7. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:
  • Logos
  • Designs
  • Graphics
  • Product visuals
are the intellectual property of CLTR Studios and are protected under applicable copyright laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. POLICY ACCEPTANCE

By placing an order on this website, you:
  • Confirm that you have read and understood all policies
  • Agree to comply with our Return, Refund, Exchange, Shipping, and Privacy policies
  • Accept that decisions made in accordance with these policies are final

9. GOVERNING LAW & JURISDICTION

This Legal Notice shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the competent courts in India.

10. CLAIM VERIFICATION REQUIREMENT

For any claims related to:
  • Missing items
  • Incorrect products
  • Damaged deliveries
Customers are required to provide a clear and unedited unboxing video recorded at the time of opening the package.
In the absence of such proof:
  • CLTR Studios reserves the right to reject the claim
  • Internal dispatch records, courier reports, and system logs will be considered final and binding
This requirement is also communicated in order confirmations and forms a mandatory condition for claim validation.

11. CONTACT INFORMATION

For any legal queries or concerns, you may contact us at:
Email: cltrcare@gmail.com
Instagram: @madebycltr